Quality Policy

We, Greyhound, are committed to meet our customers’ needs and requirements, within the applicable laws and regulations, to be the basis for us to provide the best taxi services, exceed our customers’ expectations and gain their continual satisfaction.

Therefore, we run our operations according to a quality management system which is continually reviewed and maintained in order to assure the effectiveness and the efficiency of our procedures and processes.

Our Quality Management System is the main axis for us to develop and achieve our goals and objectives, and it is our pathway to achieve our vision “CHOOSE ONE FROM ABOVE VISION OPTIONS”.

Our Commitment

  • To maximize customers satisfaction and strive to exceed customers expectations.
  • To provide excellent services and support, benefits and welfare to our taxi drivers.
  • To achieve a mutually beneficial business relationship with our partnership, principals, suppliers, distributors and other business associates.
  • To work synergistically with the Government to help develop an efficient and international standard transport services.
  • To assist in community welfare projects whenever our resources allow